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Frequently Asked Questions
What kind of display products do you provide?
We offer a wide range of solutions including indoor, outdoor, mobile, and rental LED displays, as well as advertising displays and transparent flexible film screens.
Is there a minimum order quantity (MOQ)?
As an OEM factory, we support trial orders to allow customers to test our products. There is no strict minimum order quantity, though pricing is more favorable for larger quantities.
What is the typical lead time for an order?
Standard delivery time is 3-8 days. For customized products or large container orders, the lead time is approximately 10-20 days.
What warranty do you offer?
We provide a two-year warranty, which is double the standard industry practice. Our products are designed to operate for over 10 years with proper maintenance.
How do you ensure product quality?
We are ISO9001 certified and our products meet CE, CB, FCC, and CCC standards. All units undergo at least 72 hours of rigorous testing before packing and shipping.
Do you provide technical support for new users?
Yes, we provide free training on screen setup and video broadcasting via Novastar and Colorlight control systems. Remote technical assistance is also available if needed.