1. How can I place an order?
Please provide the details of your requirements as clearly as possible so we can send the offer promptly. For designing or further discussion, it is best to contact us via official messaging or inquiry forms to avoid any delays.
2. What kind of LED displays do you provide?
We offer a wide range including indoor, outdoor, mobile, rental LED displays, stage backgrounds, advertising displays, and transparent flexible film screens.
3. What is the typical lead time for an order?
Delivery time depends on the project scale. Typical delivery is 3-8 days. For customized products or container orders, it takes approximately 10-20 days. We support both air and sea freight.
4. What are the warranty terms?
We provide a two-year warranty, which is double the industry standard of one year. Our products are designed to operate reliably for 5-10 years.
5. How is the product quality ensured?
Our facility is ISO9001 certified, and products meet CE, CB, FCC, BIS, CCC, and KC standards. Every unit undergoes at least 72 hours of testing before packing, covering everything from raw material procurement to final shipping.
6. Do you offer technical support for first-time users?
Yes, we provide free training for customers on how to set up screens and broadcast content using Novastar or Colorlight control systems. Remote technical assistance is always available if needed.
Aras LED
