❓ Q & A
1. How can I place an order?
Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time. For designing or further discussion, it is better to contact our sales team directly to avoid any delays.
2. What kind of display do we provide?
We provide indoor/outdoor/mobile LED, rental LED displays, LED stage screens, advertising LED displays, transparent flexible film screens, and more.
3. What about the lead time for an order?
Usually 10-17 days, depending on your order quantity. Occasionally we have stock available for delivery within 7 days.
4. What about the warranty?
We offer a two-year warranty, which is double the standard industry practice of 1 year. Our products are designed to run for 5-10 years.
5. How about the quality?
Our LED products undergo rigorous testing for at least 72 hours before shipping. From raw material procurement to final delivery, each step passes through strict quality control systems.
6. Can you offer technical support?
Yes, we provide free training for our customers to set up screens and broadcast content through control systems like Novastar and Colorlight.