Frequently Asked Questions
What types of displays do you provide?
We offer a wide range of solutions including indoor, outdoor, mobile, and rental LED displays, as well as advertising screens and transparent flexible film technology.
Is there a minimum order requirement?
As an OEM factory, we support trial orders to allow customers to test our products. There is no strict minimum order quantity, although pricing varies based on the total order volume.
What is the typical lead time for an order?
Standard delivery typically takes 3-8 days. For customized products or large container orders, the lead time is approximately 10-20 days.
What kind of warranty is provided?
We provide a two-year warranty. Our products are engineered for high durability and can typically operate for over 10 years with proper maintenance.
How is the product quality ensured?
Our facility adheres to ISO9001 standards and products hold CE, CB, FCC, and RoHS certifications. Every unit undergoes at least 72 hours of continuous testing before packaging.
Do you offer technical support for installation?
Yes, we provide comprehensive training on screen setup and content broadcasting via control systems. Remote technical assistance is also available whenever needed.