❓ Frequently Asked Questions
Q1: What's the typical delivery time for orders?
For finished products, it takes approximately 15 working days after deposit. For separate LED modules, the lead time is around 7 days.
Q2: How long is the warranty period for the LED display?
We provide a 3-year warranty for non-artificial damage.
Q3: Do you maintain products in stock?
Yes, we maintain a standard stock of common models to ensure quick turnaround times.
Q4: How are freight costs calculated?
Shipping costs depend on the total weight and volume. We coordinate to find the most cost-effective and safest delivery method based on your specific quantity.
Q5: What are your quality control procedures?
Quality is our priority. Every product undergoes full assembly and rigorous testing before the final packing and shipping process.
Q6: Is technical support available after purchase?
Yes, our after-sales service includes comprehensive technical guidance to ensure your display performs optimally.