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Frequently Asked Questions
Are you a manufacturer or trading company?
We are a Professional OEM/ODM manufacturer which has specialized in the LED display industry for over 10 years.
How is quality control managed in your factory?
Quality is our priority. We attach great importance to quality control from the beginning to the end, focusing on every detail. Our products have gained CE, ROHS, FCC, and IP65 authentication.
What is the Minimum Order Quantity (MOQ)?
Any quantity is acceptable for your order. Prices are negotiable for larger quantities.
What is the standard delivery time?
Generally, delivery is made within 10 working days, depending on the size and quantity of your specific order.
What technical support and warranty do you provide?
We provide free technical training, including operation and maintenance. Our standard warranty is 2 years, which can be extended upon request.
Do you provide free spare parts?
Yes, we provide essential spare parts for free with each order, including modules, power cables, signal cables, LED lamps, ICs, and receiving cards.