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Frequently Asked Questions
1. What is the delivery time for the LED panels?
Finished products are typically ready within 15 working days after deposit. For individual modules, the lead time is approximately 7 days.
2. How long is the warranty period?
We provide a 3-year warranty for non-artificial damage to ensure long-term reliability.
3. Are these products currently in stock?
Yes, we maintain a regular stock of standard parameters to ensure quick shipment.
4. How is the freight cost calculated?
Shipping costs depend on the total weight and volume. We will help choose the most cost-effective and safest method based on your quantity.
5. How do you handle quality control?
Quality is our priority. Every product undergoes full assembly and careful testing (including aging tests) before packing and shipping.
6. What control systems are supported?
The panels are fully compatible with industry-standard control systems such as Novastar, Linsn, and Colorlight.