Frequently Asked Questions
What is the delivery time for the products?
Finished products are ready within 15 working days after deposit. If you require only modules, the lead time is approximately 7 days.
How long is the warranty period?
We offer a 3-year warranty for non-artificial damage to ensure long-term reliability.
Do you have these products in stock?
Yes, we maintain a regular stock of modules and standard panels to ensure quick deployment.
How are freight costs calculated?
Shipping costs depend on the total weight and volume. We coordinate with the safest and most cost-effective carriers based on your specific quantities.
What is your quality control process?
Quality is our priority. Every product undergoes full assembly and rigorous testing before the final packing and shipping process.
Can the LED wall be used for outdoor events?
This specific series is IP45 rated, primarily designed for indoor use or covered stage environments.