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Frequently Asked Questions
What is the delivery time for your LED products?
For finished products, the delivery time is approximately 15 working days after deposit. LED modules can be ready within 7 days.
How long is the warranty period for the display?
We provide a 3-year warranty for non-artificial damage to ensure long-term reliability for your project.
Do you have these LED products in stock?
Yes, we maintain a standard stock of common models to ensure quick turnaround for our clients.
How is the freight cost calculated?
Shipping costs depend on the total weight and volume. We will select the most cost-effective and safest shipping method based on your order details.
What quality control measures are in place at the factory?
Quality is our priority. Every product undergoes full assembly and rigorous testing before the final packing and shipping process.
Can the brightness and color temperature be adjusted?
Yes, our displays feature adjustable brightness (up to 700cd) and color temperatures ranging from 3000K to 12000K to suit various environments.